About MHG

Metropolitan Health Group (MHG), a subsidiary of JSE-listed Metropolitan Holdings Limited, is the second largest healthcare Administrator in the open and closed medical scheme markets in South Africa.

The company provides cost-effective medical scheme administration and managed care solutions for more than two million lives on 15 medical schemes.

As a well-entrenched, low-cost Administrator with a proven track record in creating ongoing cost efficiencies, MHG is ideally positioned to assist government in its ongoing efforts to achieve sustainable cost reductions in respect of medical scheme cover.

MHG differentiates itself through high-quality service provided by client-centric business units and the skilful use of cutting-edge technology. Their innovative solutions, tailored to specific client needs, include fully outsourced administration, systems licensing options and integrated or stand-alone health risk management.

MHG's approach is to provide the most comprehensive business solutions to clients at the lowest cost. In an industry where the Regulator's cost reduction efforts are ongoing, the cluster's administration fees are below the industry average - R71.96 per principal member compared to the R155.52 industry average.

MHG's clients include employer groups and medical schemes in all key sectors of the economy, namely public enterprise, government and the private sector.

This includes the four largest restricted medical schemes in South Africa - Bankmed, GEMS, POLMED and Transmed.

Managed care
Managed care solutions are provided through MHG's wholly owned subsidiary, Qualsa. Qualsa uses clinical expertise to fulfil its functions and its staff complement therefore includes some 500 clinicians and other specialists. Overall, Qualsa's risk management offering contributes significantly to the effective management of the underwriting performance of client schemes, enabling the latter to keep contribution increases below average industry levels.

Empowerment
MHG is a truly African company with a strong empowerment record. At the heart of its policies is the motivation to build an equitable and prosperous society. For MHG, empowerment is a socio-economic imperative without which neither the company nor the country can, or will, survive.

MHG and its managed care subsidiary, Qualsa, were awarded a Black Economic Empowerment (BEE) Procurement Recognition Level of 110% in May 2008 by the National Empowerment Rating Agency (NERA), a broad-based BEE verification agency. In 2005 MHG and Qualsa were audited by EmpowerDEX, a national empowerment rating agency and awarded an "A" rating. This was a first in the medical schemes industry. MHG and Qualsa were awarded an "AA" rating in 2006 and 2007.

People
The company is an accredited Investor in People, which means that its recruitment and retention strategies are in line with the best in the world, as are its remuneration and reward systems and skills development programmes.

Location
MHG has a national footprint with large business processing centres in Pretoria, Braamfontein and Durban, as well as Cape Town. Its headquarters are in Cape Town, with 38 regional client-centric service centres nationally.